1. Shipping Locations

We offer global shipping and can deliver our print products to nearly every country around the world. If you’re unsure whether we ship to your location, please contact us at [email address] and we will be happy to assist you.

2. Processing Time

• Order Processing: All orders are processed within 2–3 business days (Monday–Friday, excluding holidays). This includes preparing your print product for production and quality assurance.
• Production Time: Depending on the product and quantity ordered, production time may vary. Most items are produced within 5–7 business days, but some custom orders or large quantities may require additional time.
• You will receive a confirmation email with tracking details once your order has shipped.

3. Shipping Methods & Delivery Times

We offer a variety of international shipping options. Delivery times depend on your location and the shipping method chosen at checkout:

• Standard Shipping: Typically arrives within 7–21 business days (may vary depending on destination).
• Expedited Shipping: Typically arrives within 5–10 business days (available in select locations).
• Express Shipping: Typically arrives within 3–5 business days (available in select locations).

Please note that delivery times are estimates and may be affected by customs processing, local postal services, and other external factors.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order, the shipping method chosen, and the delivery address. You will see the total shipping charges before completing your purchase.

5. Customs Duties & Taxes

• International orders may be subject to customs duties, taxes, or fees upon arrival, depending on the country’s regulations.
• Customers are responsible for paying any additional customs duties, taxes, or fees charged by their country’s customs office. These fees are not included in the price of the product or shipping cost at checkout.
• Please check with your local customs office for more information on potential fees before placing your order.

6. Order Tracking

Once your order ships, you will receive a tracking number via email. You can track the progress of your shipment through the carrier’s website. Please note that tracking information may take up to 24–48 hours to update.

7. Delays

While we strive to ship your order promptly, please be aware that shipping times may be delayed due to factors beyond our control, including:

• Customs processing
• Local postal service delays
• Holidays or peak shopping seasons (e.g., Christmas, Black Friday, etc.)

We appreciate your patience and understanding during these times.

8. Lost or Damaged Orders

• If your order is lost or damaged in transit, please contact us within 14 days of the estimated delivery date. We will work with the shipping carrier to investigate the issue and resolve it promptly.
• We offer a replacement or refund for orders that are lost or damaged, depending on the circumstances.

9. Incorrect or Incomplete Shipping Information

Please ensure that the shipping address you provide is complete and accurate. We are not responsible for orders that are delayed, misdirected, or lost due to incorrect shipping information provided by the customer.

10. Returns and Exchanges

Due to the custom nature of print products, we do not accept returns or exchanges unless the item is defective, damaged, or we made an error with your order. If there is an issue with your order, please contact us within 14 days of receipt, and we will do our best to resolve the situation.

If you have any questions about shipping, please feel free to reach out to our customer service team at [email address]. We’re here to help!

Thank you for your order! We look forward to delivering your custom print products right to your door, no matter where you are in the world.