Shipping Locations
We offer global shipping and can deliver our print products to nearly every country around the world. If you’re unsure whether we ship to your location, please contact us at [email address] and we will be happy to assist you.
Processing Time
- Order Processing: All orders are processed within 2–3 business days (Monday–Friday, excluding holidays). This includes preparing your print product for production and quality assurance.
- Production Time: Depending on the product and quantity ordered, production time may vary. Most items are produced within 5–7 business days, but some custom orders or large quantities may require additional time.
- You will receive a confirmation email with tracking details once your order has shipped.
Shipping Methods & Delivery Times
We offer a variety of international shipping options. Delivery times depend on your location and the shipping method chosen at checkout:
- Standard Shipping: Typically arrives within 7–21 business days (may vary depending on destination).
- Expedited Shipping: Typically arrives within 5–10 business days (available in select locations).
- Express Shipping: Typically arrives within 3–5 business days (available in select locations).
Please note that delivery times are estimates and may be affected by customs processing, local postal services, and other external factors.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order, the shipping method chosen, and the delivery address. You will see the total shipping charges before completing your purchase.
Customs Duties & Taxes
- International orders may be subject to customs duties, taxes, or fees upon arrival, depending on the country’s regulations.
- Customers are responsible for paying any additional customs duties, taxes, or fees charged by their country’s customs office. These fees are not included in the price of the product or shipping cost at checkout.
- Please check with your local customs office for more information on potential fees before placing your order.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track the progress of your shipment through the carrier’s website. Please note that tracking information may take up to 24–48 hours to update.
Delays
While we strive to ship your order promptly, please be aware that shipping times may be delayed due to factors beyond our control, including:
- Customs processing
- Local postal service delays
- Holidays or peak shopping seasons (e.g., Christmas, Black Friday, etc.)
We appreciate your patience and understanding during these times.
Lost or Damaged Orders
- If your order is lost or damaged in transit, please contact us within 14 days of the estimated delivery date. We will work with the shipping carrier to investigate the issue and resolve it promptly.
- We offer a replacement or refund for orders that are lost or damaged, depending on the circumstances.
Incorrect or Incomplete Shipping Information
Please ensure that the shipping address you provide is complete and accurate. We are not responsible for orders that are delayed, misdirected, or lost due to incorrect shipping information provided by the customer.
Returns and Exchanges
Due to the custom nature of print products, we do not accept returns or exchanges unless the item is defective, damaged, or we made an error with your order. If there is an issue with your order, please contact us within 14 days of receipt, and we will do our best to resolve the situation.
If you have any questions about shipping, please feel free to reach out to our customer service team at [email address]. We’re here to help!
Thank you for your order! We look forward to delivering your custom print products right to your door, no matter where you are in the world.
Privacy Policy
Last Updated: 01/01/2025
At Muiz Website Developments we values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, [Your Website URL] (the “Site”), or make purchases from our online store.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect
We may collect the following types of personal information when you visit our Site, register for an account, or make a purchase:
- Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment details.
- Technical Data: IP address, browser type, device type, operating system, and usage data related to your interaction with our Site.
- Payment Information: Payment method and billing details. We use third-party payment processors, and your payment information is handled according to their privacy policies.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill your orders, including payment processing, delivery, and customer support.
- To communicate with you regarding your orders, account, and promotional offers.
- To improve our services, website functionality, and user experience.
- To comply with legal obligations and protect against fraud or illegal activities.
3. Sharing Your Information
We respect your privacy and will not sell, trade, or rent your personal data to third parties. However, we may share your information with the following parties:
- Service Providers: We may share your information with third-party service providers who assist in the operation of our business, such as payment processors, shipping companies, and email marketing platforms. These providers are contractually obligated to keep your information confidential.
- Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with a legal process, or prevent fraud.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These technologies allow us to:
- Remember your preferences and settings.
- Improve website performance and functionality.
- Analyze user behavior to improve our services.
You can manage cookie preferences through your browser settings. If you disable cookies, some features of the Site may not work as intended.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request corrections to inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data, subject to legal obligations.
- Opt-out of Marketing Communications: You can unsubscribe from our promotional emails at any time by following the “unsubscribe” link in the email.
To exercise your rights or for any questions regarding your data, please contact us at [Your Contact Email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those sites before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the “Last Updated” date at the top of the policy. We encourage you to review this policy periodically for the latest information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Email: [email protected]
Phone: 647-471-4689
Address: Ontario, Canada